FAQs – Virgin Brazilian

Virgin Brazilian - FAQs

1. What makes Virgin Brazilian Hair different from other hair types?

Do you want to make some $$$ promoting the hair extentions you know and love? Or are you new to hair extensions and want to try our products while promoting it to your audience. Well you have come at the right time as we are on the hunt to find just this.

2. Is it safe to shop on VirginBrazilian

Yes, security is one of our top priorities! VirginBrazilian.com uses industry-standard SSL encryption to ensure that your personal and payment information is safe and secure. Additionally, we partner with trusted payment processors like PayPal, Visa, and Mastercard, so you can shop with confidence knowing that your transactions are protected.

3. How long will shipping take?

Once your order is processed (usually within 1-2 business days), shipping times vary based on your location. For orders within the U.S., delivery typically takes 3-7 business days. International shipping times may vary depending on your country, but you can expect it to take between 7-14 business days. For faster service, we offer expedited shipping options at checkout.

4. What if I'm not satisfied with my purchase?

We stand by the quality of our products, but if for any reason you're not completely satisfied, we offer a 30-day return policy. As long as the hair is in its original condition (unused, unwashed, and unaltered), you can return it for a full refund or exchange. For more details, check out our Returns & Exchanges page.

5. Can I dye or bleach Virgin Brazilian hair?

Yes, absolutely! Because our Virgin Brazilian hair is 100% natural and unprocessed, you can dye or bleach it just like your real hair. However, we recommend consulting a professional stylist to avoid damage during the coloring process. With proper care, your extensions will maintain their shine and softness even after coloring.

6. How do I care for my Virgin Brazilian Hair?

To keep your hair extensions looking beautiful and lasting longer, we recommend washing them with sulfate-free shampoo and conditioner. Let the hair air dry rather than using excessive heat. When styling, use heat-protectant sprays to avoid damage, and store your extensions in a cool, dry place when not in use.

7. How do I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. Simply click the link provided, or enter the tracking number on our Order Tracking page, to monitor your package in real-time.

8. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, and Discover) as well as PayPal.

9. How long do Virgin Brazilian hair extensions last?

With proper care, Virgin Brazilian hair extensions can last 12 months or longer. The longevity depends on how often you wear them, how well you maintain them, and whether you apply heat or chemicals. To ensure your extensions last as long as possible, follow our detailed care instructions.

10. Are the hair extensions ethically sourced?

Yes! We are committed to ethically sourcing our hair. Our hair comes directly from donors, and we ensure that our supply chain is transparent, responsible, and respectful. This way, you can enjoy beautiful hair knowing it was acquired through ethical means.

11. How do I place an order on VirginBrazilian?

Placing an order is easy! Simply browse our selection of hair extensions, add your desired items to the cart, and follow the checkout process. We accept all major credit cards and PayPal. You will receive an email confirmation once your purchase is complete

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